August 1985
Documents
Effective Communication
Communication, the flow and exchange of information between individuals and groups is basic to all organised activity, but in management the term is used so widely that it has ceased to carry any...
Top-up services: the facts (August 1985)
The introduction of a top-up system for drug stocks to 24 wards has been evaluated using work study methods. The average time spent by pharmacy staff in providing the service to a ward has been...
In-service training: role of the training officer (August 1985)
Any organisation which needs to ensure that professional standards are maintained at all times will establish a valid staff development programme. The basic tenets and procedures of such a programme...
Reflections of a former Secretary of State - Rt Hon the Lord Ennals (August 1985)
This article is not about the whole of the DHSS but my most vivid recollections of my role in the NHS (from 1976-1979) which, as Norman Fowler reminds us in his foreword to the 1984 Annual Report...
Aims and Objectives (August 1985)
The purpose of this paper is to initiate discussion of the aims and objectives within the profession and to indicate some of the techniques which could be used to progress towards reaching these.