Quite often a manger has to deal with a member of staff who, among other things, is angry...
Originally published in 1986 Author - Michael Cullen, District Pharmaceutical Officer, Southern Derbyshire Health Authority.
All managers, whether they are managers of people or things, are continually involved in decision making, which nearly always means taking choices between alternative courses of action...
Originally published in 1986 Author - Peter Whitfield, Pharmacist, JAC Computer Services Ltd