26 Mar 2019

1st Pharmacy Management Celtic Conference

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Mark Easton

National Clinical Lead Pharmacist, Healthcare Improvement Scotland (Primary Care Portfolio)

Mark Easton has been a community pharmacist since 1986, currently working in the independent sector in the Moray coastal villages of Hopeman and Burghead, having previously worked for Boots in a number of locations across Scotland and the north of England. Mark joined the Scottish Patient Safety Programme (SPSP) Pharmacy in Primary Care collaboration when NHS Grampian was selected as one of the four Boards in the pilot work and assumed the NHS Grampian clinical lead role following a personnel change within the local steering group. He is currently seconded to Healthcare Improvement Scotland as national clinical lead pharmacist within the primary care portfolio. His motivation after 30 years? He loves the day job because every day he has opportunities to make a difference to the health and wellbeing of real people with real needs.

‘National NSAID communication bundle’

Non-steroidal anti-inflammatory drugs (NSAIDs) have the potential to cause significant preventable harm and are associated with more emergency hospital admissions than any other class of medicines. As a way of reducing harm associated with NSAIDs, a communication care bundle was developed by the SPSP with four Health Boards to support the delivery of key information to patients being supplied with NSAIDs from a community pharmacy. Initial testing of the bundle was followed by a review and retesting within the Pharmacy in Primary Care Collaborative until a consolidated bundle was agreed. In November 2017, the Scottish Government included implementation of the bundle in the community pharmacy contract as Quality Improvement element, and Healthcare Improvement Scotland were responsible for developing and distributing a toolkit to support the pharmacy teams. This toolkit, issued in May 2018, provides teams with guidance on the bundle and tools to enable collection of data for improvement.

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