11 Mar 2021

Pharmacy Management Celtic Conference

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picture of Susan Menzies Pharman

Susan Menzies

Principal Pharmacy Technician, Education, Research and Development, NHS Lothian

Susan Menzies completed her pre-registration qualifications at Edinburgh College. She has a keen interest in education, works with further education providers through joint appointments and has completed her Teaching Qualification in Further Education (TQFE). With a NHS career of over 30 years, Susan has gained a wide range of experience working in different Health Boards and across hospital, primary care and community pharmacy sectors. Susan is in her final year of the BA Professional Development in Leadership and Management programme, Dundee University. She applies her knowledge and skills to continue to support workforce planning and development initiatives. 

Susan is one of the presenters of Innovative workforce planning: building a system wide workforce plan to deliver a pharmacy technician workforce for the future. 

The 2018 General Medical Services contract proposed a Pharmacotherapy Service based on expansion of numbers of pharmacists and pharmacy technicians in Primary Care across Scotland.  The subsequent pace and spread of the GMS Pharmacotherapy Service, combined with an increasing demand for acute pharmacy services, an acute services establishment gap and challenges in workforce recruitment, required us to reconsider our workforce requirements. Join us at this session to hear NHS Lothian’s workforce journey in response to these challenges and opportunities, including developing an innovative approach to student pharmacy technician training delivered via Health and Social Care Partnerships, hospitals and community pharmacies and our emerging approach to engagement with secondary schools to encourage students to consider a career in pharmacy.

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