Giving and Receiving Feedback

PM Healthcare events are Quality Assured by the University of Bradford

Satellite	Giving and Receiving Feedback
Speakers	Tom Phillips, Lead Trainer, Pharmacy Management
Satellite Description
In this session participants will learn: How feedback is an integral part of coaching and mentoring. How to give short, on the spot feedback to recognise positive and negative/developmental feedback using the B.I.O. and F.B.I. feedback models. How to have more in depth feedback conversations that allow the recipient to analyse their own performance and identify areas of strength and areas for development using the BOOST feedback model. Typical responses to feedback and how to handle these. All of these sections are highly interactive and will involve playdough, nails, blindfolds and foam balls!