Management Skills - A Communication Prescription

“The quality of what Pharmacy Management is putting on is simply streets ahead of anything else I’m seeing at the moment. Keep up the good work!”
Noel Wicks, Managing Director, Right Medicine Pharmacy Ltd, Stirling
Satellite Management Skills - A Communication Prescription
Speakers Hilary Shields JP, Director, Ascensys Management and Training Consultancy A communication specialist, with a focus on breakthrough performance, Hilary has worked extensively with the NHS and the pharmaceutical industry over the last 17 years and is renowned for her practical approach and delivery style.
Satellite Description

You are already a skilled communicator, but sometimes you wonder if the point you wish to make has ‘missed its mark’. Whether that feeling arises with patients, colleagues or family, it happens to all of us on occasion.

In this highly practical session, delegates will learn how to make the most out of their consultations and interactions with colleagues and patients. Delegates will be asked to complete an online Communication Style survey prior to the workshop and a link will be sent out to all the delegates beforehand. The survey will take about 20 minutes to complete. Each delegate will receive an individual Communication Style report that outlines their preferred communication style and how that changes under pressure.

Advanced Level.

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