PM Academy Webinar Series: Communicating messages effectively | Is Diabetes under control?

PM ACADEMY

A regular series of fortnightly webinars to support professional development and enhancement of patient care by the sharing of best practice.

Utilising PM Trainers from the successful Clinical Leadership in Pharmacy (CLIP) programme to deliver practical learning sessions of skills designed to aid personal and organisation development.

To complement skills acquisition there will be a second session in the webinar to exchange best practice which will be delivered by presenters whose satellite sessions have been significantly oversubscribed at Pharmacy Management Conferences.

It is anticipated the PM ACADEMY will be very popular so early registration for each webinar is recommended.

WEBINAR SESSION SYNOPSES AND SPEAKER DETAILS

Communicating messages effectively -  PM Consultancy Trainer

Communicating messages clearly and effectively can be harder said than done.  Often, in order to get our messages out there, haste takes priority over careful planning. But if we present without addressing our audience’s core questions and needs, we may cause more confusion than we bring clarity.

This webinar will:

• Identify the core questions we should ask ourselves when communicating a message
• Provide you with a checklist to follow when planning your message
• Provide you with top tips to convey your key points clearly

Is Diabetes under control – how can we improve patient care and outcomes? - Melody Kan, PCN Pharmacist, Bristol Inner City

Managing diabetes care is beyond just lowering HbA1c. Treatment targets should include achieving blood pressure and cholesterol targets, with a long term aim in reducing micro- and macrovascular complications . However, treatment goals need to be individualised based on patient preferences, co-morbidities, prognosis, cultural barriers, literacy etc. Everyone has different needs and expectations for their care. One size does not fit all. Treat the patient and not the HbA1c.

This webinar is sponsored by Takeda Ltd who have had no input into the design or content of the webinar.